book

MOS 2016 Study Guide for Microsoft Outlook

by Joan E. Lambert

December 2016

Beginner

176 pages

3h 56m

English

Microsoft Press

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Related skills

Microsoft Outlook

Who this book is forHow this book is organizedDownload the practice filesEbook editionErrata, updates, & book supportWe want to hear from youStay in touch
Microsoft Office Specialist certificationSelecting a certification pathTest-taking tipsCertification benefitsFor more information
PrerequisitesWork in individual modulesSwitch viewsCreate Outlook itemsAddress messagesAccess program commands and options
Objective 1.1: Customize settingsManage multiple accountsCustomize the appearance of the program windowConfigure program optionsObjective 1.1 practice tasksObjective 1.2: Print and save informationView and save messages and attachmentsPrint Outlook itemsObjective 1.2 practice tasksObjective 1.3: Perform search operations in OutlookSearch for itemsUse Search FoldersObjective 1.3 practice tasks
Objective 2.1: Configure mail settingsSet default fonts for outgoing messagesCreate and assign automatic signaturesAutomatically process and reply to messagesPopulate messages by using Quick PartsManage junk emailObjective 2.1 practice tasksObjective 2.2: Create messagesCreate and send messagesConfigure message optionsRespond to messagesObjective 2.2 practice tasksObjective 2.3: Format messagesFormat textApply themesApply stylesCreate hyperlinksInsert imagesInsert signaturesObjective 2.3 practice tasksObjective 2.4: Organize and manage messagesArrange messages by specific attributesCategorize messagesFlag messages for follow-upManage conversationsOrganize messages in foldersCreate and manage Quick StepsConfigure basic AutoArchive settingsDelegate accessObjective 2.4 practice tasks
Objective 3.1: Create and manage calendarsConfigure calendar settingsWork with multiple calendarsShare calendar informationObjective 3.1 practice tasksObjective 3.2: Create appointments, meetings, and eventsCreate appointments and eventsCreate meetingsManage calendar itemsObjective 3.2 practice tasksObjective 3.3: Organize and manage appointments, meetings, and eventsConfigure settings for calendar itemsManage meeting optionsObjective 3.3 practice tasksObjective 3.4: Create and manage notes and tasksCreate tasksManage tasksCreate and manage notesObjective 3.4 practice tasks
Objective 4.1: Create and manage contactsCreate and modify contact recordsStore contact recordsShare contact records and address booksObjective 4.1 practice tasksObjective 4.2: Create and manage contact groupsObjective 4.2 practice tasks
Acknowledgments

Overview

The MOS 2016 Study Guide for Microsoft Outlook covers Microsoft Outlook 2016, specifically the skills required to pass the Outlook 2016 Microsoft Office Specialist exam.

The Microsoft Office Specialist Study Guides provide concise descriptions of the tasks that certification candidates must demonstrate to pass the Microsoft Office Specialist exams, step-by-step procedures for performing those tasks, practice tasks based on the MOS exam approach, sample files for practicing the tasks, and solution files so you can check your work.